Remote · Independent Contractor · Customer Service

Customer Service Independent Contractor

Independent Contractor Opportunity — Not W-2 Employment

About Executive Liaisons

People, processes, and technology working together.

Executive Liaisons LLC is a corporate solutions and technology company that helps organizations strengthen workforce performance, improve business processes, and adopt modern technology responsibly. Our services span Consulting & Advisory, Learning & Development, Talent & Workforce Solutions, and Technology Enablement.

Opportunity Overview

Executive Liaisons is seeking customer service independent contractors to provide professional inbound support for a client program. This opportunity is best suited for dependable, self-directed professionals who can work from a secure home-office environment and maintain high standards of customer service, accuracy, confidentiality, and attendance.

Current Hiring Locations

Applicants must reside in an eligible state.

AlabamaAlaskaArizonaArkansasFloridaGeorgiaIdahoIowaKansasKentuckyLouisianaMaineMississippiMissouriMontanaNebraskaNew HampshireNorth CarolinaNorth DakotaOhioOklahomaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVirginiaWest VirginiaWyoming

Responsibilities

✓Provide professional inbound customer support
✓Follow client scripts, policies, procedures, and quality standards
✓Navigate customer systems accurately and efficiently
✓Protect confidential and customer information
✓Maintain professional communication
✓Work independently in a remote environment
✓Complete required onboarding and certification activities
✓Maintain reliable availability during selected service hours

Required Equipment & Home-Office Standards

✓Desktop or laptop with at least 8 GB of RAM
✓Intel Core i5 processor, sixth generation or newer, four cores and at least 2.4 GHz, or another approved equivalent
✓Dual monitors
✓Webcam
✓Hardwired Ethernet connection
✓Hardwired USB headset with phone-quality audio and a noise-canceling microphone
✓Apple or Android mobile phone for secondary verification
✓Quiet, dedicated workspace
✓Reliable internet service

Client-provided security key

The client provides the required YubiKey. Applicants are responsible for the other qualifying equipment and home-office requirements unless a written agreement states otherwise.

Additional Requirements

✓Strong verbal communication
✓Basic computer navigation
✓Reliable attendance
✓Ability to follow detailed policies and procedures
✓Ability to pass a client-specific background check
✓Ability to pass a drug screening
✓Willingness to complete required certification
✓Ability to meet all client technology and security standards

Opportunity Highlights

✓Remote work
✓Service-hour options based on client availability
✓Professional development
✓Financial-services customer support experience
✓Potential consideration for future opportunities

Strong performance may lead to consideration for future opportunities; however, no conversion, employment offer, or specific timeline is guaranteed.

Important Independent Contractor Notice

This opportunity is not W-2 employment.

Independent contractors are self-employed and are responsible for their own taxes, equipment, internet service, workspace, insurance, and other business expenses unless otherwise stated in a written agreement. Contractors are not eligible for employee benefits.

Certification disclosure

Certain client certification programs may involve fees. Any amount, responsibility, refundability, and timing will be disclosed in writing before an applicant is asked to proceed.

Language requirement pending

Executive Liaisons is confirming whether this opportunity requires English only, bilingual English and Spanish, or whether Spanish is preferred rather than required.

The final posting, contractor agreement, scheduling language, equipment requirements, training requirements, and references to future opportunities should receive legal review for applicable requirements.

Submit Application